Refund policy

Effective Date: April 17, 2026
Last Updated: April 17, 2026

At Damlisko, we want you to feel confident in your purchase. If you are not completely satisfied, we offer a clear and fair return process.

1. Return Window

You may request a return within 30 days from the date of delivery.

2. Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused, unworn, and in the same condition as received

  • Be in the original packaging with all tags intact

  • Include proof of purchase

3. Final Sale Items

Only items clearly marked as “Final Sale” at the time of purchase are not eligible for return.

4. Return Authorization Required

All returns must be approved before being sent back.

To initiate a return, please contact us at: hello@damlisko.com

Please include:

  • Your order number

  • Reason for return

Returns sent without prior authorization will not be accepted.

5. Return Process

Once your request is approved:

  • We will provide the correct return address and instructions

  • Please securely package the item before shipping

6. Return Shipping Costs

  • Defective / Damaged / Incorrect Items:
    We will cover return shipping costs

  • Customer Remorse (e.g., wrong size, change of mind):
    Customers are responsible for return shipping costs

Shipping fees are non-refundable.

7. Refunds

After receiving and inspecting your return:

  • You will be notified of approval or rejection

  • Approved refunds will be issued to your original payment method

Processing Time:
Refunds are typically processed within 5–10 business days, depending on your payment provider.

8. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account

  2. Contact your credit card provider

  3. Contact us at hello@damlisko.com

9. Exchanges

We only replace items if they are defective or damaged.

If you need a replacement, please contact us to arrange the process.

10. Damaged or Incorrect Orders

Please inspect your order upon delivery.

If your item is defective, damaged, or incorrect, please contact us within 7 days of delivery to ensure faster resolution, though you remain eligible under our standard 30-day return policy.

11. Restocking Fees

We do not charge any restocking fees.

12. Contact Information

If you have any questions, please contact us:

Business Name: Damlisko
Email: hello@damlisko.com
Phone: +1 925-232-8230

Return Address:
1520 Harwell Dr APT 1725
Arlington, TX 76011
United States

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time, CT)